Returns & Exchanges
At Oxford Homeware, we want you to be completely satisfied with your purchase. If your new bedding, curtains, or home decor items aren't a perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unused, resaleable condition.
Ship the Parcel
Print your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing